Last Updated: August 2026
This Privacy Policy explains how Tropical Market Online collects, uses, shares, and protects information when you visit our website, contact us, or place an order.
Information We Collect
We may collect your name, billing and shipping addresses, email address, phone number, order details, support messages, account information, device and browser information, IP address, and website usage data. Payment card information is processed by enabled payment providers and is not stored directly by Tropical Market Online.
How We Use Information
We use information to operate the store, process and deliver orders, provide customer support, prevent fraud, maintain security, improve products and website performance, comply with legal obligations, and communicate about orders or services.
WooCommerce and Fulfillment
WooCommerce supports our shopping cart, checkout, account, and order functions. We may share necessary order information with payment processors, shipping carriers, and trusted third-party suppliers or fulfillment providers so they can process payment and deliver products.
Analytics, Google Services, and Cookies
We use cookies and similar technologies for essential WordPress and WooCommerce functions, including sessions, carts, checkout, security, and preferences. Google services connected through Site Kit, such as Google Analytics or advertising services when enabled, may process usage and device information according to their own policies.
Information Sharing
We do not sell personal information for money. We may disclose information to service providers that support store operations, when required by law, to protect rights and security, or as part of a business transaction subject to appropriate safeguards.
Data Retention and Security
We retain information for as long as reasonably necessary for orders, support, accounting, fraud prevention, legal compliance, and legitimate business needs. We use reasonable administrative and technical safeguards, but no internet service can guarantee absolute security.
Your Choices and Rights
Depending on your location, you may have rights to request access, correction, deletion, or other handling of personal information. Certain records may be retained where required for legal, tax, fraud-prevention, or transaction purposes.
Children’s Privacy
Our store is not directed to children under 13, and we do not knowingly collect their personal information.